Shipping: All orders ship from Rockhampton, Queensland 4701, Australia.
Estimated total time from ordering to delivery:
- TubDividers: approximately 17–19 business days total until 26 October 2026 then approximately 4–7 business days total.
- TrayDividers in mill finish: approximately 4–7 business days total.
These estimates include preparation and delivery. Business days are Monday to Friday, excluding public holidays. Postage is calculated at checkout. Delivery times are estimates and may be affected by carrier delays, public holidays or your delivery location.
30-Day Money-Back Guarantee: We want you to be happy with your DivideUte product. If it’s not right for you, return it within 30 days of delivery for a full refund of the product price.
The following conditions apply to change-of-mind returns:
- Available to the original purchaser with proof of purchase.
- The product must be returned within 30 days of delivery.
- Please package the product securely. Return shipping is at your cost.
- Original shipping charges are non-refundable.
To arrange a return, contact sales@divideute.com.au with your order number.
Faulty, damaged or incorrect items: If your product arrives damaged, is faulty or is not what you ordered, please contact us so we can resolve the issue. Any repair, replacement or refund will be handled in accordance with Australian Consumer Law, including applicable shipping costs.
Our 30-Day Money-Back Guarantee is in addition to your rights under Australian Consumer Law. The change-of-mind conditions above do not limit those rights.